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Aircall

by Aircall.io

AI Service
Low Confidence

Aircall is a cloud-based phone system and call center software designed for modern businesses. It integrates with various customer relationship management (CRM) and helpdesk tools to streamline communication workflows. Aircall leverages AI to enhance call quality, provide real-time analytics, voice transcription, and automate certain call-related tasks such as voicemail drop, call routing, and sentiment analysis. It is primarily used by sales and support teams to improve customer interactions and operational efficiency.

Transparency Score

Weighted across four pillars · updated July 31, 2026

Overall grade
7% weighted
ABCDF
Model
—
Not yet assessed
Infrastructure
—
Not yet assessed

Capabilities

Conversation
Voice Transcription
Call Analytics
Sentiment Analysis
Automated Call Routing

Vendor Information

Complete information about the vendor/provider of this AI application

Aircall.ioView all products →

EU AI Act Provider Information

Verification Status:
Unverified
Compliance & Risk

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Added: February 13, 2026
Updated: July 31, 2026

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