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CM.com HALO

by CM.com

AI Application
Low Confidence

HALO is CM.com's agentic AI platform. A business builds AI agents in it that answer customers on voice, WhatsApp, chat, email and social channels, look things up in connected systems and complete the request, or pass the conversation to staff in the agent inbox. A built-in assistant called Ask HALO helps set the agents up.

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Transparency Score

Weighted across four pillars · updated October 13, 2026

Overall grade
60% weighted
ABCDF
Model
—
Not yet assessed

Capabilities

Customer Service Automation
Ai Agent Builder
Conversational Ai
Voice Agents
Human Handoff

Vendor Information

Complete information about the vendor/provider of this AI application

CM.comView all products →
CM.com Netherlands B.V.(Trading as: CM.com)
Contact Information
www.cm.com
support@cm.com
Registered Address
Konijnenberg 24, Breda, 4825 BD, NL

Infrastructure

Platforms hosting this application — each inherits its own transparency grade.

Microsoft Azure
Ltd. (Microsoft Azure)
F
Google Cloud Platform
Google
F
View full infrastructure →

EU AI Act Provider Information

Verification Status:
Unverified
CM.com Netherlands B.V.(Trading as: CM.com)
Konijnenberg 24, Breda, 4825 BD, NL
support@cm.com
Publishes a channel for reporting security incidents or vulnerabilities: https://www.cm.com/responsible-disclosure-policy/ (read 13 October 2026).

Supply Chain Network

Visual representation of the vendor's digital supply chain relationships

Compliance & Risk

Get insights into risk by running assessments on this AI application.

Work at CM.com? Claim this listing to correct or complete the data.

Added: October 13, 2026
Updated: October 13, 2026

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