Tibber AI assistant

von Tibber

AI Application

Niedrige Vertrauensstufe

Tibber Netherlands answers customer and prospect questions first with an AI assistant in the support chat of its website and app and on its e-mail address hello@tibber.com. Tibber's Dutch AI terms say the assistant works automatically without human involvement, gives general information about products and services, and can help with a limited set of account questions after the customer logs in. When it cannot answer, the customer follows the channel's instructions to reach a customer-service employee. The assistant takes no legally binding decisions, processes no financial transactions and concludes no agreements; its answers are not binding offers. Tibber warns that the assistant can make mistakes and advises customers not to share sensitive financial or health data. Tibber does not name the AI provider or model.