by Foundever
EverSuite AI is Foundever's branded suite of AI capabilities embedded across its contact center / BPO service delivery: AI-augmented agent assist, agentic AI automation for workflow optimization, conversational and generative AI for customer interactions, a unified agent desktop, and CX analytics. It is delivered as part of Foundever's outsourced CX services rather than sold as a standalone software product, and draws on the ~9 million daily customer interactions Foundever handles across its 130,000 associates.
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