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Eneco Sourcing & Pricing energy-use forecasting

by Eneco

AI Application
Low Confidence

Eneco's Sourcing & Pricing team uses a machine-learning model that forecasts the long-term electricity and gas consumption of its business customers, about a year ahead at fine time resolution, to support energy sourcing and pricing decisions. Data consultancy BigData Republic built the model with Eneco: a proof of concept on 200 industrial connections showed 15-20% better accuracy than existing methods, and a proof of value showed over 10% improvement; by October 2023 its predictions were being integrated into Eneco's operational work. In 2026 Team Resilience built an app on top of the model so traders can work with the forecasts and decide when to buy or sell energy; the first version is live. Traders make the buy and sell decisions; the model only supplies forecasts. Model type and cloud are not stated.

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Transparency Score

Weighted across four pillars · updated November 2, 2026

Overall grade
67% weighted
ABCDF
Model
—
Not yet assessed
Infrastructure
—
Not yet assessed

Capabilities

Load Forecasting
Energy Sourcing Support
Pricing Support

Vendor Information

Complete information about the vendor/provider of this AI application

EnecoView all products →
Eneco Groep(Trading as: Eneco)
Contact Information
www.eneco.nl/
klantenservice@eneco.nl
+31 85 889 0311
Registered Address
Marten Meesweg 5, Rotterdam, 3068 AV, NL

EU AI Act Provider Information

Verification Status:
Unverified
(Last verified: August 26, 2026)
Eneco Groep(Trading as: Eneco)
Marten Meesweg 5, Rotterdam, 3068 AV, NL
klantenservice@eneco.nl+31 85 889 0311
Reporting channel: Data breaches to meldpuntdatalekken@eneco.com (Eneco notifies serious breaches to the AP within 72 hours); privacy complaints to the FG via meldpuntprivacy@eneco.com; vulnerabilities to responsibledisclosure@eneco.com per security.txt and the responsible disclosure page. Source: https://www.eneco.nl/-/media/eneco-nl/files/algemene-voorwaarden/privacy-statement-eneco-2025.pdf (read 2 November 2026).
Eneco's 2025 privacy statement says AI may be used to transcribe, summarise and analyse phone calls and chat sessions, and that the website chatbot uses 'een beperkte vorm van AI'. It states that no automated decision-making based on profiling with legal effects for customers takes place; profiling is used to tailor offers. Source: https://www.eneco.nl/-/media/eneco-nl/files/algemene-voorwaarden/privacy-statement-eneco-2025.pdf (read 2 November 2026).

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Compliance & Risk

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Added: November 2, 2026
Updated: November 2, 2026

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