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Rasa

by Rasa

AI Application
Low Confidence

Rasa is software that a company's own team uses to build and run customer-facing AI agents for chat and voice. Its CALM engine uses a large language model to interpret what the customer says and predefined flows to carry out the business logic. The customer hosts the software itself, in a private cloud or on its own servers, and connects the language model of its choice; OpenAI is the default provider in the documentation. Rasa says it does not host customer data.

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Transparency Score

Weighted across four pillars · updated October 13, 2026

Overall grade
41% weighted
ABCDF
Infrastructure
—
Not yet assessed

Capabilities

Conversational Agent Building
Customer Service Automation
Dialogue Management
Knowledge Retrieval
Voice Assistants

AI Models

Underlying AI models powering this application

GPT

Vendor Information

Complete information about the vendor/provider of this AI application

RasaView all products →
Rasa Technologies Inc(Trading as: Rasa)
Contact Information
rasa.com/
Registered Address
1 Embarcadero Center, Suite 1200, San Francisco, CA, 94111, US

EU AI Act Provider Information

Verification Status:
Unverified
Rasa Technologies Inc(Trading as: Rasa)
1 Embarcadero Center, Suite 1200, San Francisco, CA, 94111, US
Publishes a channel for reporting security incidents or vulnerabilities: https://rasa.com/responsible-disclosure-policy/ (read 13 October 2026).

Potential Risks

1 considerations identified

1

Review recommended before use

These considerations are automatically identified based on publicly available information about the vendor and AI catalog data. Actual risks may vary based on your specific use case and implementation.

Compliance & Risk

Get insights into risk by running assessments on this AI application.

Work at Rasa? Claim this listing to correct or complete the data.

Added: October 13, 2026
Updated: October 13, 2026

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