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Trengo AI Agent

by Trengo

AI Application
Low Confidence

Trengo is a shared inbox that brings WhatsApp, email, live chat, social messages and calls for a company and its locations into one place. Its AI Agent answers repetitive customer questions on those channels, looks up live data such as an order's status in connected systems, and passes the conversation to staff when it cannot help. The same agent qualifies incoming sales leads. Trengo's page says it works in more than 70 languages.

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Transparency Score

Weighted across four pillars · updated October 13, 2026

Overall grade
47% weighted
ABCDF

Capabilities

Customer Service Automation
Shared Inbox
Order Status Lookup
Lead Qualification
Human Handoff

AI Models

Underlying AI models powering this application

GPT

Vendor Information

Complete information about the vendor/provider of this AI application

TrengoView all products →
Trengo B.V.(Trading as: Trengo)
Contact Information
trengo.com
Registered Address
Stadsplateau 30, Utrecht, 3521 AZ, NL

Infrastructure

Platforms hosting this application — each inherits its own transparency grade.

Amazon Web Services (AWS)
Amazon
F
View full infrastructure →

EU AI Act Provider Information

Verification Status:
Unverified
Trengo B.V.(Trading as: Trengo)
Stadsplateau 30, Utrecht, 3521 AZ, NL

Supply Chain Network

Visual representation of the vendor's digital supply chain relationships

Compliance & Risk

Get insights into risk by running assessments on this AI application.

Work at Trengo? Claim this listing to correct or complete the data.

Added: October 13, 2026
Updated: October 13, 2026

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