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Hi Marley

by Hi Marley

AI Application
Low Confidence

Hi Marley is an intelligent conversational communication platform purpose-built for Property & Casualty (P&C) insurance. It connects carriers, policyholders, and service providers (e.g., repair shops, contractors) in a single SMS/text-based conversation to streamline claims communication. AI capabilities include conversation summaries, suggested responses, next-best-action recommendations, intelligent workflow automation, policyholder guidance/self-service, and voice assist. It offers claims automation products including Conversational FNOL, Workflow Assist, Total Loss Assist, and Claims Inquiry Assist. Founded 2017, headquartered in Boston, used by 130+ customers including 13 of the top 30 P&C carriers.

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Transparency Score

Weighted across four pillars · updated October 14, 2026

Overall grade
3% weighted
ABCDF
Model
—
Not yet assessed
Infrastructure
—
Not yet assessed

Capabilities

Conversation
Summarization
Workflow Automation
Customer Support
Text Messaging

Vendor Information

Complete information about the vendor/provider of this AI application

Hi MarleyView all products →
Hi Marley
Contact Information
www.himarley.com

EU AI Act Provider Information

Verification Status:
Unverified
Hi Marley
Compliance & Risk

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Added: October 14, 2026
Updated: October 14, 2026

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