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Oracle OPERA Cloud Assistant

by Oracle

AI Model
Low Confidence

Oracle OPERA Cloud Assistant is a suite of AI-powered capabilities embedded directly within Oracle OPERA Cloud Property Management System (PMS). It enables hotel staff to interact via natural language to get real-time operational guidance, automate guest room assignments, generate AI-driven rate descriptions, strengthen revenue management, and perform AI language translation across 230+ countries and territories. Available at no additional cost to OPERA Cloud customers. Scale: 73,000+ implementations, 150,000+ hotel restaurant workstations, 5.2 million+ rooms. Key customer: Wyndham Hotels & Resorts (2,100+ properties on OPERA Cloud). Built on Oracle Cloud Infrastructure (OCI).

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Transparency Score

Weighted across four pillars · updated October 21, 2026

Overall grade
62% weighted
ABCDF
Model
—
Not yet assessed
Infrastructure
—
Not yet assessed

Capabilities

Natural Language Assistance
Room Assignment Optimization
Rate Description Generation
Revenue Management
Ai Language Translation
Operational Guidance
Workflow Automation
Guest Service Personalization

Vendor Information

Complete information about the vendor/provider of this AI application

OracleView all products →
Oracle Corporation(Trading as: Oracle)
Contact Information
www.oracle.com/
+1 737-867-1000
Registered Address
2300 Oracle Way, Austin, TX, 78741, USA

EU AI Act Provider Information

Verification Status:
Verified
(Last verified: October 21, 2026)
Oracle Corporation(Trading as: Oracle)
2300 Oracle Way, Austin, TX, 78741, USA
+1 737-867-1000
Robert Niedermeier, Hauptstraße 4, 85579 Neubiberg / München
Germany
Oracle maintains continuous security monitoring via its Critical Patch Update program (oracle.com/security-alerts), Trust Center (oracle.com/trust), and SOC reports. ISO/IEC 27001, SOC-2, ISO/IEC 27701, and ISO/IEC 42001:2023 certifications maintained through ongoing audits.
Oracle's AI capabilities vary by product and require proper configuration. Customer responsibility model applies — customers are responsible for their own data security, access controls, and database hardening per the shared responsibility model. AI recommendations are advisory and require human oversight.

Potential Risks

1 considerations identified

1

Review recommended before use

These considerations are automatically identified based on publicly available information about the vendor and AI catalog data. Actual risks may vary based on your specific use case and implementation.

Compliance & Risk

Get insights into risk by running assessments on this AI application.

Work at Oracle? Claim this listing to correct or complete the data.

Added: October 21, 2026
Updated: October 21, 2026

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