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ZorgvraagHulp

by Quin

AI Application
Low Confidence

ZorgvraagHulp is Quin's digital front door for GP practices and out-of-hours GP posts. Patients start in a virtual assistant (chat) that answers practical questions and routes them to appointments, repeat prescriptions, e-consults or, for complaints, a digital self-triage. Quin's terms say the assistant uses one or more third-party large language models for conversation, text generation and routing, and that the symptom check is supplied and manufactured by Infermedica as an MDR class IIb medical device; it returns an urgency indication, possible causes and self-care or contact advice. Older Quin pages describe Ada's symptom checker; Quin says it switched to Infermedica from January 2026. Digizo.nu's entry lists an AI-written SOEP summary for the practice, which can also chat with the patient; Quin says the triagist or GP makes the final call. Quin stores data with AWS in Germany and lists Microsoft Ireland for computing and chat summaries.

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Transparency Score

Weighted across four pillars · updated October 20, 2026

Overall grade
39% weighted
ABCDF
Model
—
Not yet assessed

Capabilities

Virtual Assistant Chat
Digital Self Triage
Urgency Advice
Soep Summary Generation
Patient Chat
Care Request Routing

Vendor Information

Complete information about the vendor/provider of this AI application

QuinView all products →
Quin B.V.(Trading as: Quin)
Contact Information
www.quin.md
info@quin.md
+31-88-2554444
Registered Address
Stadhouderskade 55, Amsterdam, Noord-Holland, 1072 AB, NL

Infrastructure

Platforms hosting this application — each inherits its own transparency grade.

Amazon Web Services (AWS)
Amazon
F
Microsoft Azure
Microsoft Corporation
F
View full infrastructure →

EU AI Act Provider Information

Verification Status:
Unverified
(Last verified: October 20, 2026)
Quin B.V.(Trading as: Quin)
Stadhouderskade 55, Amsterdam, Noord-Holland, 1072 AB, NL
info@quin.md+31-88-2554444
Quin's terms say ZorgvraagHulp, including the symptom check, is not meant for emergencies (call 112), that the app and its results give no medical diagnosis and never replace the judgment of a qualified care provider, and that 'AI-output kan onvolledig of onjuist zijn en is sterk afhankelijk van jouw input' (https://www.quin.md/gebruikersvoorwaarden, read 2026-10-20). For out-of-hours posts Quin says the tool mainly handles low-urgency (U4/U5) questions and the triagist or GP makes the final call (https://www.quin.md/spoedposten/, read 2026-10-20).

Supply Chain Network

Visual representation of the vendor's digital supply chain relationships

Compliance & Risk

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Added: October 20, 2026
Updated: October 20, 2026

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